〜(ら)れる (honorific): honorific form of verbs

Respectful way to talk about what a superior does, using the passive form.

Verb passive form: 書かれる, 来られる, 帰られる. Looks like the passive, but the subject is the person you respect. Less formal than お〜になる and special verbs like いらっしゃる. Common in speech and business.